Returns

If you are not satisfied with your purchase, you can return it within 14 days of purchase for a refund. We will refund any original condition merchandise (which includes the original box) with a copy of your original receipt.

All returns will be credited back to the original payment type. Any delivery, shipping and handling fees that were paid during an online order are non-refundable. Please note if you return merchandise without a receipt or invoice then your package will be returned to you.

Returns Procedure

There is no need to telephone us when sending a return. Fill out the returns form enclosed with your order. Attach the sticky label provided on to the parcel. If you no longer have this then please send the parcel to:

Pares Footwear

Vale House 

25/27 Tranquil Vale

London

SE3 0BU

UNITED KINGDOM 

Please take your parcel(s) to your nearest Post Office. We recommend you obtain proof of delivery for your return since we are not liable for any merchandise lost in transit. Goods are returned to Pares Footwear at your own expense.

Upon receipt of your parcel, please allow two to three weeks for the credit to appear on your credit card statement. Please note any delivery, shipping and handling fees that were paid during an online order are non-refundable.